Respecting our Clients
Background:
David Fowkes understands that your privacy is important to you and that you care about how your personal data is used. We respect and value the privacy of everyone who visits this website, www.davidfowkes.com and will only collect and use personal data in ways that are described here, and in a way that is consistent our obligations and your rights under the law.
Please read this Privacy Policy carefully and ensure that you understand it. Your acceptance of this Privacy Policy is requested through the cookie banner on our homepage: by clicking accept on the banner, you are accepting that our site uses cookies.
1. Definitions and Interpretation
In this Policy the following terms shall have the following meanings:
| “Account” | means an account required to access and/or use certain areas and features of our Site; |
| “Cookie” | means a small text file placed on your computer or device by our Site when you visit certain parts of our Site and/or when you use certain features of our Site. Details of the Cookies used by our Site are set out in Part 14, below; and |
| “Cookie Law” | means the relevant parts of the Privacy and Electronic Communications (EC Directive) Regulations 2003; |
2. Information About Us
Our Site is owned and operated by David Fowkes, a limited company registered in England under company number
Main trading address:Thoresby Park, Newark, Nottinghamshire NG22 9EP.
VAT Registration Number: GB883205423.
Data Protection Officer: David Fowkes.
Email address: enquiries@davidfowkes.com
Telephone number: 01623 823969.
We area member of The National Association of Jewellers.
3. What Does This Policy Cover?
This Privacy Policy applies only to your use of our Site. Our Site may contain links to other websites. Please note that we have no control over how your data is collected, stored, or used by other websites and we advise you to check the privacy policies of any such websites before providing any data to them.
4. What Is Personal Data?
Personal data is defined by the General Data Protection Regulation (EU Regulation 2016/679) (the “GDPR”) and the Data Protection Act 2018 (collectively, “the Data Protection Legislation”) as ‘any information relating to an identifiable person who can be directly or indirectly identified in particular by reference to an identifier’.
Personal data is, in simpler terms, any information about you that enables you to be identified. Personal data covers obvious information such as your name and contact details, but it also covers less obvious information such as identification numbers, electronic location data, and other online identifiers.
5. What Are My Rights?
Under the Data Protection Legislation, you have the following rights, which we will always work to uphold:
- The right to be informed about our collection and use of your personal data. This Privacy Policy should tell you everything you need to know, but you can always contact us to find out more or to ask any questions using the details in Part 15.
- The right to access the personal data we hold about you. Part 13 will tell you how to do this.
- The right to have your personal data rectified if any of your personal data held by us is inaccurate or incomplete. Please contact us using the details in Part 15 to find out more.
- The right to be forgotten, i.e. the right to ask us to delete or otherwise dispose of any of your personal data that we hold. Please contact us using the details in Part 15 to find out more.
- The right to restrict (i.e. prevent) the processing of your personal data.
- The right to object to us using your personal data for a particular purpose or purposes.
- The right to withdraw consent. This means that, if we are relying on your consent as the legal basis for using your personal data, you are free to withdraw that consent at any time.
- The right to data portability. This means that, if you have provided personal data to us directly, we are using it with your consent or for the performance of a contract, and that data is processed using automated means, you can ask us for a copy of that personal data to re-use with another service or business in many cases.
- Rights relating to automated decision-making and profiling. We do not use your personal data in this way.
For more information about our use of your personal data or exercising your rights as outlined above, please contact us using the details provided in Part 15.
It is important that your personal data is kept accurate and up-to-date. If any of the personal data we hold about you changes, please keep us informed as long as we have that data.
Further information about your rights can also be obtained from the Information Commissioner’s Office or your local Citizens Advice Bureau.
If you have any cause for complaint about our use of your personal data, you have the right to lodge a complaint with the Information Commissioner’s Office.
Wewould welcome the opportunity to resolve your concerns ourselves however, so please contact us first, using the details in Part 15.
6. What Data Do You Collect and How?
Depending upon your use of our Site, we may collect and hold some or all of the personal and non-personal data set out in the table below, using the methods also set out in the table. Please also see Part 14 for more information about ouruse of Cookies and similar technologies.
| Data Collected | How [We] OR [I] Collect the Data |
| Identity Information including name. | If you contact us using our contact form, we will request this information. |
| Contact information including email address and telephone number. | If you contact us using our contact form, we will request this information. |
| Profile information including preferences, interests and demographic data. | This will be collected through Google Analytics. |
| Technical information including IP address, browser type and version, operating system. | This will be collected through Google Analytics. |
7. How Do You Use My Personal Data?
Under the Data Protection Legislation, we must always have a lawful basis for using personal data. The following table describes how we may use your personal data, and ourlawful bases for doing so:
| What [We] OR [I] Do | What Data [We] OR [I] Use | [Our] OR [My] Lawful Basis |
| Administering our business. Supplying our products and services to you. | Name, telephone number, email address, home address. | We will use this data to contact you to discuss your commission and to raise awareness of our work. |
| Communicating with you. | Name, telephone number, email address, home address. | We will use this data to contact you to discuss your commission and to raise awareness of our work. |
| Supplying you with information by email that you have opted-in-to (you may opt-out at any time by contacting us). | Email address | To raise awareness of our work, where you have shown an interest in receiving this information. |
With your permission and/or where permitted by law, we may also use your personal data for marketing purposes, which may include contacting you by emailor telephonewith information, news, and offers on ourproductsandservices. You will not be sent any unlawful marketing or spam. We will always work to fully protect your rights and comply with ourobligations under the Data Protection Legislation and the Privacy and Electronic Communications (EC Directive) Regulations 2003, and you will always have the opportunity to opt-out.
Weuse the following automated system for carrying out certain kinds of decision-makingandprofiling. If at any point you wish to query any action that wetake on the basis of this or wish to request ‘human intervention’ (i.e. have someone review the action themselves, rather than relying only on the automated method), the Data Protection Legislation gives you the right to do so. Please contact us to find out more using the details in Part 15.
- The following automated decision-making method(s) may be used:
- We will use the information created through Google Analytics to improve the user experience on our website.
- The following automated profiling may take place:
- We will use the information created through Google Analytics to help us to understand the needs and desires of our customers.
Wewill only use your personal data for the purpose(s) for which it was originally collected unless wereasonably believe that another purpose is compatible with that or those original purpose(s) and need to use your personal data for that purpose. If wedo use your personal data in this way and you wish usto explain how the new purpose is compatible with the original, please contact ususing the details in Part 15.
If we need to use your personal data for a purpose that is unrelated to, or incompatible with, the purpose(s) for which it was originally collected, we will inform you and explain the legal basis which allows us to do so.
In some circumstances, where permitted or required by law, wemay process your personal data without your knowledge or consent. This will only be done within the bounds of the Data Protection Legislation and your legal rights
8. How Long Will You Keep My Personal Data?
Wewill not keep your personal data for any longer than is necessary in light of the reason(s) for which it was first collected. Your personal data will therefore be kept for the following periods (or, where there is no fixed period, the following factors will be used to determine how long it is kept):
| Type of Data | How Long [We] OR [I] Keep It |
| Identity Information including name, title, date of birth, gender. | We will keep this on record whilst we work with you and for a period of three years afterwards. |
| [Contact information including email address, address, telephone number. | We will keep this on record whilst we work with you and for a period of three years afterwards. |
| [Business information including job title, telephone number, email address and business address. | We will keep this on record whilst we work with you and for a period of three years afterwards. |
| Profile information including preference information. | This data will be stored by Google Analytics for the period defined in their systems (24 months). |
| Technical information including browser type and version, and operating system. | This data will be stored by Google Analytics for the period defined in their systems (24 months). |
9. How and Where Do You Store or Transfer My Personal Data?
Wewill only store or transfer your personal data within the UK. This means that it will be fully protected under the Data Protection Legislation. The security of your personal data is essential to us, and to protect your data, wetake a number of important measures, including the following:
- limiting access to your personal data to those employees, agents, contractors, and other third parties with a legitimate need to know and ensuring that they are subject to duties of confidentiality;
- procedures for dealing with data breaches (the accidental or unlawful destruction, loss, alteration, unauthorised disclosure of, or access to, your personal data) including notifying you and/or the Information Commissioner’s Office where we are legally required to do so;
- securely storing all personal data on the Constant Contact website.
10. Do You Share My Personal Data?
Wewill not share any of your personal data with any third parties for any purposes, subject to the following exception.
In some limited circumstances, we may be legally required to share certain personal data, which might include yours, if we are involved in legal proceedings or complying with legal obligations, a court order, or the instructions of a government authority.
11. How Can I Control My Personal Data?
- You. Are not required to share any personal data when using our Site. If you chose to contact us, the data you share will be securely stored. If you wish us to delete your data, you can contact us using the details in Part 15.
- You may also wish to sign up to one or more of the preference services operating in the UK: The Telephone Preference Service (“the TPS”), the Corporate Telephone Preference Service (“the CTPS”), and the Mailing Preference Service (“the MPS”). These may help to prevent you receiving unsolicited marketing. Please note, however, that these services will not prevent you from receiving marketing communications that you have consented to receiving.
12. Can I Withhold Information?
You may access all our Site without providing any personal data at all.
You may restrict ouruse of Cookies. For more information, see Part 14.
13. How Can I Access My Personal Data?
If you want to know what personal data wehave about you, you can ask usfor details of that personal data and for a copy of it (where any such personal data is held). This is known as a “subject access request”.
All subject access requests should be made in writing and sent to the email or postal addresses shown in Part 15.
There is not normally any charge for a subject access request. If your request is ‘manifestly unfounded or excessive’ (for example, if you make repetitive requests) a fee may be charged to cover ouradministrative costs in responding.
Wewill respond to your subject access request within 15 working days and, in any case, not more than one month of receiving it. Normally, weaim to provide a complete response, including a copy of your personal data within that time. In some cases, however, particularly if your request is more complex, more time may be required up to a maximum of three months from the date wereceive your request. You will be kept fully informed of ourprogress.
14. How Do You Use Cookies?
OurSite may place and access certain first-party Cookies on your computer or device. First-party Cookies are those placed directly by usand are used only by us. Weuse Cookies to facilitate and improve your experience of our Site and to provide and improve ourproductsandservices. Wehave carefully chosen these Cookies and have taken steps to ensure that your privacy and personal data is protected and respected at all times.
All Cookies used by and on our Site are used in accordance with current Cookie Law.
Before Cookies are placed on your computer or device, you will be shown a pop up requesting your consent to set those Cookies. By giving your consent to the placing of Cookies you are enabling usto provide the best possible experience and service to you. You may, if you wish, deny consent to the placing of Cookies. The following first-party Cookies may be placed on your computer or device:
| Name of Cookie | Purpose | Strictly Necessary |
| DYNSRV | This cookie is used in context with load balancing – This optimizes the response rate between the visitor and the site, by distributing the traffic load on multiple network links or servers. | Yes |
Our Site uses analytics services provided by Google Analytics. Website analytics refers to a set of tools used to collect and analyse anonymous usage information, enabling usto better understand how ourSite is used. This, in turn, enables us to improve our Site and the productsandservices offered through it.
The analytics service(s) used by our Siteuse(s) Cookies to gather the required information. You do not have to allow usto use these Cookies, however whilst our use of them does not pose any risk to your privacy or your safe use of our Site, it does enable usto continually improve ourSite, making it a better and more useful experience for you.
The analytics service used by our Site use the following Cookies:
| Name of Cookie | First / Third Party | Provider | Purpose |
| _ga | First | davidfowkes.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| _gat | First | davidfowkes.com | Used by Google Analytics to throttle request rate |
| _gid | First | davidfowkes.com | Registers a unique ID that is used to generate statistical data on how the visitor uses the website. |
| ads/ga-audiences | Third | google.com | Used by Google AdWords to re-engage visitors that are likely to convert to customers based on the visitor ‘s online behaviour across websites. |
In addition to the controls that weprovide, you can choose to enable or disable Cookies in your internet browser. Most internet browsers also enable you to choose whether you wish to disable all Cookies or only third-party Cookies. By default, most internet browsers accept Cookies, but this can be changed. For further details, please consult the help menu in your internet browser or the documentation that came with your device.
You can choose to delete Cookies on your computer or device at any time, however you may lose any information that enables you to access Our Site more quickly and efficiently including, but not limited to, login and personalisation settings.
It is recommended that you keep your internet browser and operating system up-to-date and that you consult the help and guidance provided by the developer of your internet browser and manufacturer of your computer or device if you are unsure about adjusting your privacy settings.
15. How Do I Contact You?
To contact us about anything to do with your personal data and data protection, including to make a subject access request, please use the following details:
Email address: enquiries@davidfowkes.com
Telephone number: 01623 823969.
Postal Address: Thoresby Park, Newark, Nottinghamshire NG22 9EP.
16. Changes to this Privacy Policy
Wemay change this Privacy Notice from time to time. This may be necessary, for example, if the law changes, or if wechange ourbusiness in a way that affects personal data protection.
Any changes will be immediately posted on ourSite and you will be deemed to have accepted the terms of the Privacy Policy on your first use of our Site following the alterations. Werecommend that you check this page regularly to keep up-to-date. This Privacy Policy was last updated on 25th January 2019.